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According to an article published by the Octane Media, if the telephone
rings while you are watching your favorite TV show, taking a bath,
changing a diaper, eating dinner, or leaving the house, late for an
engagement there's a fifty percent change it's a telemarketer.
It's a joke, but it can't be far from the truth. After receiving a
number of annoying telephone phone calls (usually around dinner time)
from people either trying to sell us something or get us to give them
something, namely money, I did some research.
My usual approach with these people had been to cut them off as soon as
I recognized what's going on. "Thank you very much for calling," I
would say politely, but we're not interested." Now, you would think
with such an approach, I would get politeness in return. Rarely.
Most of the time the huckster on the other end of the telephone was
curt, angry, and one man who identified himself as representing the
Benevolent Order of Police, had the nerve to hang up in my face.
I finally told my husband that when the next one phoned, I was going to
demand to know his home telephone number. And, then I was going to
threaten to ring him up tomorrow night around dinnertime and try to sell
him one of my books.
But, with a little bit of researching on the Internet and a
conversation with the very helpful personnel at the phone company, I
found a better solution.
Instead of hanging up, or saying you're not interested, a better (if
more time consuming) strategy is to ask the caller to put you on their
"do-not-call" list, and to mail you a written confirmation that they
have done so. You ask (and the telemarketer must provide) the name of
the company, an address (not a post office box), a telephone number, and
the name of the caller. If you request it, he must also provide you
with a copy of the company's do-not-list policy, and mail you the
confirmation of his adding you to his do-not-call list. If he calls you
after this, he is breaking the law and you are entitled to sue.
These guys are out to make money, fast, not fool around and waste time
mailing out do-not-call policies or confirmations. Scott Bidstrup,
writing on the Internet about the Telephone Consumers Protection Act of
1991, says that if even ten percent of victims of telemarketers demanded
these types of confirmations, telemarketing would become far too
expensive to be worthwhile.
Bidstrup and the telephone company also offer these suggestions. Never
give any business your telephone number unless absolutely necessary, and
then have them write that it should be unpublished. Never, ever buy
anything from a telemarketer or even sound interested. These guys sell
your name and telephone number over and over and over to other
telemarketers. But, they also trade their "do-not-call" lists, so once
you demand to be put on one, chances are that other marketers will be
deterred from phoning as well.
According to the telephone company, there is an office at the Florida
Department of Agriculture where you can register your name on a
do-not-call list, but this only covers telemarketers in Florida, not a
big help since most of the calls come from out of state.
Some publications tell you to put your name on a list with the Direct
Marketing Association's Telephone Preference List, but Bidstrup says he
has received reports that this list is being sold to companies which
send out junk mail. Bidstrup argues that it's sole reason for existence
is to "convince regulators that the industry is trying to cut down on
the nuisance factor."
I know it sounds like a lot of bother to ask for policies and
confirmations, but remember, as Bidstrup says if only 10% of us would do
this, we could stop a lot of these hucksters phoning. Come on, let's do
some fighting back.
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